Should screening for homelessness be routine in the ED?
In the emergency department (ED) patient screening for a multitude of illness and risk factors occurs in the first few minutes of contact with a patient. We screen for communicable disease, falls risk, domestic abuse, eldercare, and childhood injury and abuse as part of initial assessments and triage. These assessments are important to providing care to our patients in order to prevent the spread of disease among patients and staff, to direct the proper supports to patients at risk and to provide care and resources to vulnerable populations in order to facilitate safe discharge from the department when their treatment is complete. However, homelessness is not one of the vulnerable populations we identify in routine ED screening. With the challenges faced in treating those amongst the homeless population and the prevalence of homelessness in our society, should we be doing more to screen for homelessness during our patients stay in the ED?
Significance
In order to understand if homelessness should be screened for as a risk factor in the ED, it is important to understand what unique health challenges being homeless presents. This occurs in both the concurrent illness and chronic disease that are prevalent in the homeless population as well as the specific challenges related to providing care to this vulnerable population. Persons who are homeless are more susceptible risk factors for diseases due to increased exposure to alcohol abuse, illicit drug use, nutrition deficits and smoking (Moore, Gerdtz, & Manias, 2007). Homelessness is also associated with extremely high rates of mental illness, social isolation, chronic illness including, HIV, hepatitis, heart disease and COPD (Moore et al, 2007, D’Amore et al, 2001). These compounding risk factors and disease make treating illness amongst the homeless complex not only due to the nature of disease but also because the nature of the chaotic lifestyle of being homeless. This includes inadequate financial resources for healthcare spending, unreliable food sources, inability to fund transportation to appointments, poor medication compliance and difficulty waiting for and attending outpatient appointments (Moore et al, 2007). These risk factors demonstrate some of the complexity of caring for the homeless population and reinforce the importance of tailoring healthcare programs to meet the specific needs of a population that are traditionally poorly served by a healthcare structure with rigid demands and scheduling (Moore et al, 2007).
Prevalence
On any given day in Waterloo region there are approximately 360 people who identify as homeless (Canadian Observatory on Homelessness, 2017). It is important to remember that homelessness by definition is fluid and identifying exact numbers are difficult obtain with certainty. In 2017, 2762 different people reported using emergency shelter services, and there were only 245 shelter beds available in the region on any given day, most running at capacity (Canadian Observatory on Homelessness, 2017), suggesting that actual numbers of homelessness in the community may actually be much higher than reported.
Regional trends suggest that there may be declining use of emergency shelters, but those who access the service are staying longer (Homeless Housing Umbrella Group, 2017) demonstrating a need for more long-term housing solutions in the community. A reported 16% of the homeless population identified in the region identifies as Aboriginal (Canadian Observatory on Homelessness, 2017), a disproportionate representation of the 2% of the regional population that self identify as Aboriginal (WWLHIN, 2014). Recently there has also been an increase in the number of elderly (greater than 65 years) using shelter services as well in a rise in refugee claimants in the local emergency shelter system and an increase in family units requiring assistance with housing (Homeless Housing Umbrella Group, 2017). These demographics demonstrate the variability of the homeless population in the Waterloo Region. This highlights the importance of any targeted intervention serving the homeless population have the flexibility to meet not only the complex needs of the individual, but also the varying needs across multiple social, ethnic and age demographics.
What Is Being Done?
The Government of Ontario seeks to support the homeless population through a number of initiatives aimed at preventing homeless, investing in affordable housing and providing funds for emergency shelter care, with the ultimate goal of ending homelessness in Ontario by 2025 (Government of Ontario, 2017). This includes the identifying of four priority areas including indigenous, youth and chronic homelessness, as well as transitions from institutions (including prison) (Government of Ontario, 2017). The priority focus of the Ontario Government is on providing funding for shelter and housing through the Community Homelessness Prevention Initiative (CHPI). The goal of CHPI is the “end homelessness by improving access to adequate, suitable, and affordable housing and homelessness services for people experiencing homelessness and for people at-risk of homelessness” (Ontario Ministry of Housing, 2017).
Click here to visit the Government of Ontario’s infographic on homelessness.
In Waterloo Region provincial and regional funds are used to create emergency shelter spaces, provide assistance with affordable housing, and create policy that assist those at risk of homelessness to maintain housing through its All Roads Lead to Home: The Homelessness to Housing Stability Strategy for Waterloo Region (2012). This document identifies key principles including focusing on long term sustainable housing, ensuring housing is viewed as a right, ensuring accessibility to housing, income and support of individuals and involving key stakeholders in the region (Social Planning, Policy and Program Administration, 2012).
The focus of these programs revolves around the availability of affordable housing, financial resources and community based programming that makes these services accessible to all. Although these programs thoroughly address the social and financial pathways that need to be developed or improved in the region, there is little to no discussion about the intersection of the homeless population within the previously established healthcare system.
What Can We Do Better?
The increased prevalence of these risk factors and associated health conditions with homelessness highlight the importance of healthcare systems designing programs aimed at assisting the homeless population. Provincial and regional programming for homeless populations focus almost entirely on the concepts of creating, sustaining and accessing affordable housing. There appears to be a wide gap in both provincial and regional programming in terms of the merging of healthcare services and targeting those who are homeless. Searches of both the Waterloo region public health information and Provincial Public Health Ontario discuss homelessness in terms of occurrence of disease prevalence, but little on homelessness as an individual health determinant.
As a healthcare provider in the emergency department setting, I see this as an opportunity to provide more effective and efficient care the population of homeless in our community as the homeless are traditionally high users of ED services (Moore et al, 2007) usually waiting until times of medical crisis before making contact with healthcare services (D’Amore et al, 2001). As this time of crisis can be used to intervene with homeless persons and identify priority needs in terms of housing, healthcare and financial assistance. Little research has been done into ED screening tools for homelessness and their effectiveness in identifying what can be a sometimes silent and transient condition (Moore et al, 2007). The rational for this may be the extensiveness of the programming that would be required to serve this population. D’Amore et al suggests that an effective program to serve the homeless population would include screening in the ED, assigned a case manager who could serve to coordinate all levels of care from medical needs, financial assistance, obtaining prescriptions, mental health and addictions programming and importantly connecting with available housing services (2001).
The vastness of a program such as these seems daunting from program perspective. Although many of these services exist in parts within our region. Working in the ED I am familiar with support provided by outreach workers to assist homeless persons, a multitude of social services support and resources for financial assistance, and a few regional programs that target high risk homeless mental health patients and palliative care for homeless persons as well. What our system lacks is a broader social program that can connect all of these services that intersect with our homeless patients who present to the ED.
Looking Forward
On a small scale, an ED screening tool to identify those at risk of, or currently homeless could be used within our current social and healthcare system. After identification with the screening tool, healthcare practitioners could be required to include discharge planning that included referral to one of the pre-existing community support programs. Part of the investigation into these programs would also have to include consultation with local homeless to gather input on interventions they feel would be successful. This could perhaps provide more comprehensive care to homeless persons and connect them with community support that was previously unknown to them.
Implementation of any large-scale program to adequately serve the complex needs of the homeless population as discussed previously would involve identifying key community partners that currently provide social, housing and financial support. Due to the expected cost of this type of programming, studies into the cost of homeless persons on the health care system would also be required to demonstrate efficiency. The multiple comorbidities associated with homelessness, the historical non-compliance with treatment and the evidence of repeat use of emergency services I believe would demonstrate a healthcare cost savings could be achieved by providing more comprehensive care to this vulnerable and complex population.
References
Canadian Observatory on Homelessness. (2017). Community Profiles – Waterloo Region, On. Retrieved from http://homelesshub.ca/community-profiles/ontario/waterloo-region
D’Amore, J., Hung, O., Chiang, W., & Goldfrank, L. (2001). The Epidemiology of the Homeless Population and Its Impact on an Urban Emergency Department. Academic Emergency Medicine (8), 1051-1055. Retrieved from https://onlinelibrary.wiley.com/doi/pdf/10.1111/j.1553-2712.2001.tb01114.x
Government of Ontario. (2017). Ending Homelessness What Ontario Is Doing. Retrieved from https://cdn2.hubspot.net/hubfs/316071/Resources/Case%20Studies/PCH/
PCH%20Housin g%20 Ontario.pdf
Homeless Housing Umbrella Group, (2017). Four Key Homelessness Stats for Waterloo Region. Retrieved from http://www.hhug.ca/four-key-homelessness-stats/
Moore, G., Gerdtz, M., & Manias, E. (2007). Homelessness, health status and emergency department use: An integrated review of the literature. Australasian Emergency Nursing Journal, 10, 178—185. doi:10.1016/j.aenj.2007.07.003
Ontario Ministry of Housing. (2017). Community Homelessness Prevention Initiative Program Guidelines. Retrieved from http://www.mah.gov.on.ca/AssetFactory.aspx?did=15972
Social Planning, Policy and Program Administration. (2012). All roads lead to home: The homelessness to housing stability strategy for Waterloo Region – Policy framework. Waterloo, ON: Regional Municipality of Waterloo. Retrieved from https://www.regionofwaterloo.ca/en/living-here/resources/Documents/Housing/
Homelessness-to-Housing-Stability-Strategy-Policy- Framework.pdf
Waterloo Wellington Local Health Integration Network. (2014). About US. Retrieved June 6, 2016 from http://www.waterloowellingtonlhin.on.ca/aboutus.aspx